A. 98% of delivery volume is delivered on estimated time. However, it may take longer sometimes.
If the package is delayed, we will notify the customer by e-mail.
If the package is delayed more than three business days, we will refund the customer a full refund.
Adapter Chargers: Estimated delivery time 6 - 10 business days.
Q. Why is the part number on the label different from the product image?A. Due to different production batches, the label will be a little different, but the product you received can be used and is the same as the original one.
Q.How to get the order invoice?A. Please feel free to Contact Us, and we'll send you by Email. It will be helpful to provide the Order Number that corresponds to the purchase.
Q. Is online payment a safe option?A. Of course - we process all online payments via PayPal.
Q. What is the duration of warranty? A. All items that are delivered by us will bear a warranty of a 1 year from the purchase date. During this warranty period, www.ipwrpro.com
takes responsibility to replace any items having flaw.
A. If for any reason you prefer to return an item please contact our sales team. We will send you a return form.
Q. Should I pay any additional costs when I pick up my item?A. Of course not - the price listed on the product page on our website is the final price we charge for door-to-door delivery. We do not charge any extra money when processing a delivery order.
Q. To which countries do we deliver ipwrpro.com?A. ipwrpro.com only ship to the United States,shipping to other countries is not accepted.
Q. Will I have to pay duties and taxes?A. ipwrpro.com has accumulated abundant experience which helps 98% of customers avoid duties or import taxes with our shipping agents. Almost of you will have duty-free shopping with us. If you need to pay tax, we will pay for you.
Q. ipwrpro.com shipping to multiple addresses? A. You can only send your order to one address.
If your order contains gifts or items that require shipment to multiple locations, you must place separate orders for each address.
A. Please contact us as follows:
www.ipwrpro.com
info@ipwrpro.com
